Regional Service Resolution Process

The Regional Service Resolution Process helps to provide consistent, transparent, and equitable decision-making in situations where the needs of a child or youth (under the age of 18) and their family are extensive or of longer duration and are beyond the resources available in the local community.

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Program Details

Eligibility

Funding

Referral Process

Contact Information

Monthly Program Calendars

Intake Form

The Regional Service Resolution Committee (RSR) in Simcoe County, York Region, Durham Region, Peterborough County, Northumberland County, Haliburton County, and the City of Kawartha Lakes reviews the Integrated Services Plan developed in the local community by Intensive Service Coordinators. Upon review, The Committee will make a recommendation to endorse the plan and/or identify changes or access to other resources to assist in meeting the needs of the child or youth and their family.

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The Regional Services Resolution Process is available to children, youth, and families supported by the Intensive Service Coordination Service in their local area, but who still have unresolved needs.

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Funding is provided by the Ministry of Children, Community, and Social Services. There is no fee for this service.

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A referral is through local Intensive Service Coordination Services only. Families or service providers (with consent) may self-refer to Intensive Services Coordination.

For more information about the Regional Service Resolution Process or to refer, please contact the appropriate service provider in your local region.

Simcoe County
Children’s Case Coordination Services for Simcoe County
165 Ferris Lane,
Barrie, ON L4M2Y1
705-792-5740 ext. 2294 or 1-877-803-3227 ext. 2294

Northumberland & Peterborough Counties
Service Coordination for Children and Youth: Peterborough and Northumberland Counties
285A Aylmer St. N
Peterborough, ON K9J 7M4
705-748-9770 or 1-888-880-5777 or email servicecoordination@sc4cy.ca

City or Kawartha Lakes
Children’s Services Council
205 McLaughlin Rd. Suite 202
Lindsay, ON K9V 0K7
705-328-3606 or email admin@cysc.ca

York Region
Children’s Case Co-ordination for York Region
240 Edward St, Unit 3
Aurora, ON L4G 3S9
905-898-1171 or 1-866-257-9776 or email ccc@yssn.ca

Durham Region
Coordination Services for Children and Youth – Durham Region
865 Westney Road South
Ajax, ON L1S 3M4
905-427-7207 or 1-866-427-7207 or email info@rfecydurham.com

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Simcoe County Community Action Program for Children (CAPC) and MotherCare (Canada Prenatal Nutrition Program – CPNP) are a part of a national program with then 25 years of experience supporting families in this region. We support pregnant participants, young parents, and Newcomers to Canada with children 0-6 years old who are currently living on a lower income.

Please confirm that you are currently living on a low household income (less than $40,000 before taxes per year) in Simcoe County and that you are currently pregnant and/or live with children 0-6 of age.
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Please confirm below*

YesPlease call us at 705-733-3227 ext. 2236 if you need help.

Data Collection Consent and Required Information

We do not maintain participant “notes” related to your participation with us but we are required by our funders to track attendance and the resources we distribute. We use an electronic data management system to record and store minimal personal information and program attendance. This information includes: name, date of birth, income, due dates and/or dates of birth of your children. Other information that we request is optional for you to provide. Detailed information about this consent can be found in our Welcome Letter.

Simcoe County CAPC-CPNP requires an email address for your participation in all programs. Please give us a call at 705-733-3227 ext. 2236 if you have any questions or if you do not have an email address.
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Do you consent to the collection, storage and limited sharing of your data?*Yes

Your Name*

Email Address*Date of Birth*City of Residence*Postal Code*

Income

What is the total annual household income of your family before taxes?*
*If you checked I don’t know above, please use this box to explain.

Source(s) of income*:No incomeOntario Disability Support Program (ODSP)Ontario Works (OW)WorkEmployment Insurance (EI)Other

Participant’s Children (up to 6 years of age)

Child's Name

Date of Birth of your child

Child's Name

Date of Birth of your child

Child's Name

Date of Birth of your child
Are you currently pregnant?Yes
Due Date

Consent to Contact

We would like to be able to contact you about programs, resources, updates and changes, including our virtual programs. You can find the full details about this on our webpage and in the welcome letter. Please let us know if your contact information changes.

Can we call you?*

Yes

Phone Number
Can we leave a message at that number?*

Yes

Phone Number
Can we text you?*

Yes

Phone Number
Can we email you?*

Yes

You will be invited to join our virtual meetings. By joining a CAPC virtual meeting, you are providing consent to participate in this forum and to share information with CAPC Staff and other participants, such as your onscreen name, and any information and images you choose to share during the meeting. Please indicate that you understand this before joining a virtual meeting.

Is this information clear for you?*

Yes

Please call us at 705-733-3227 ext. 2236 if you need assistance.

Demographics

Do you self-identify as an Indigenous person of Canada?*Country of Birth:*
When did you arrive in Canada? Please enter the date below (only if you were born outside of Canada)
Language spoken at home:*

English

French

Other

If other, please list languages
Have you obtained your high school diploma (Grade 12)?*

Yes

How many people can you count on in times of need?*

0-2

3 or more

Education

Please select your highest level of education:*If other, please explain

Food

Please check all of the following food issues that apply to you.*I sometimes don’t have enough food for myself and my family.I use the food bank when needed.I rely on family and friends if I run out of food.I would like to know where I can get help in my community.I have no food issues.

Housing

Please check all the housing issues that apply to you.*I am experiencing homelessness, or I do not have a shelter, or I do not have anywhere to live.My home is in poor condition (e.g. disrepair, infestation).I live in an unsafe neighbourhood.My home is not big enough (e.g. not enough room, multiple families, etc.)I have missed payments (e.g. rent, utilities in the past)I have landlord trouble.I have no housing issues.

How did you hear about us?

Please check all that apply.*MotherCare / Next StepFacebook or WebsiteAd (poster, bus shelter)Child Welfare (Family Connexions)EarlyON Child and Family CentresFriend or FamilyHousing Agency or ShelterOther Community AgencyHealth Unit - Healthy Babies Healthy Children/ otherHealth ProfessionalOntario Works (OW) or Ontario Disability Support Program ( ODSP) workerOther*
*If other, please let us know how you heard about us

Transportation

How do you access transportation (personal vehicle, bus, taxi, family friend, etc.)?Is public transportation available to you.?

Gender (optional questions)

What is your gender identity?Do you Identify as 2S-LGBTQ+?Which pronoun do you use?
*If other, please let us know which pronoun you use

Do you have any comments or questions for us? Please enter them below:

Thank you for your submission. Our team will be in touch with you within five business days.

Oops! Something went wrong while submitting the form.

Program Details

‍

Eligibility

‍

Funding

Funding is provided by the Ministry of Children, Community, and Social Services. There is no fee for this service.

‍

Referral Process

A referral is through local Intensive Service Coordination Services only. Families or service providers (with consent) may self-refer to Intensive Services Coordination.

For more information about the Regional Service Resolution Process or to refer, please contact the appropriate service provider in your local region.

Simcoe County
Children’s Case Coordination Services for Simcoe County
165 Ferris Lane,
Barrie, ON L4M2Y1
705-792-5740 ext. 2294 or 1-877-803-3227 ext. 2294

City or Kawartha Lakes
Children’s Services Council
205 McLaughlin Rd. Suite 202
Lindsay, ON K9V 0K7
705-328-3606 or email admin@cysc.ca

York Region
Children’s Case Co-ordination for York Region
240 Edward St, Unit 3
Aurora, ON L4G 3S9
905-898-1171 or 1-866-257-9776 or email ccc@yssn.ca

Durham Region
Coordination Services for Children and Youth – Durham Region
865 Westney Road South
Ajax, ON L1S 3M4
905-427-7207 or 1-866-427-7207 or email info@rfecydurham.com

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Contact Information

Interactive Calendar

Intake Form

Please confirm below*

YesPlease call us at 705-733-3227 ext. 2236 if you need help.

Data Collection Consent and Required Information

Do you consent to the collection, storage and limited sharing of your data?*Yes

Your Name*

Email Address*Date of Birth*City of Residence*Postal Code*

Income

What is the total annual household income of your family before taxes?*
*If you checked I don’t know above, please use this box to explain.

Source(s) of income*:No incomeOntario Disability Support Program (ODSP)Ontario Works (OW)WorkEmployment Insurance (EI)Other

Participant’s Children (up to 6 years of age)

Child's Name

Date of Birth of your child

Child's Name

Date of Birth of your child

Child's Name

Date of Birth of your child
Are you currently pregnant?Yes
Due Date

Can we call you?*

Yes

Phone Number
Can we leave a message at that number?*

Yes

Phone Number
Can we text you?*

Yes

Phone Number
Can we email you?*

Yes

Is this information clear for you?*

Yes

Please call us at 705-733-3227 ext. 2236 if you need assistance.

Demographics

English

French

Other

If other, please list languages
Have you obtained your high school diploma (Grade 12)?*

Yes

How many people can you count on in times of need?*

0-2

3 or more

Education

Please select your highest level of education:*If other, please explain

Food

Housing

How did you hear about us?

Transportation

How do you access transportation (personal vehicle, bus, taxi, family friend, etc.)?Is public transportation available to you.?

Gender (optional questions)

What is your gender identity?Do you Identify as 2S-LGBTQ+?Which pronoun do you use?
*If other, please let us know which pronoun you use

Do you have any comments or questions for us? Please enter them below:

Thank you for your submission. Our team will be in touch with you within five business days.

Oops! Something went wrong while submitting the form.